Care & Assembly

Caring for your MAE SOLLE Tote

Your EVA Tote is built to last, but a little love goes a long way. Here's everything you need to know to keep it looking its best for years to come.

GENERAL CARE

• Wipe clean with a soft cloth and mild soap. No harsh chemicals needed.
• Got sunscreen or saltwater on the bag? Rinse with fresh water to avoid buildup or residue.
• Avoid leaving your bag in a hot car or exposed to exreme heat for long periods. This may cause slight warping.
• If the shape shifts during shipping, gently soften with a warm hairdryer or hot water, then reshape by hand.
• Store upright in a cool, dry space to help maintain structure.

EXTRA CARE TIPS

• For long-term storage, lightly stuff your tote (with tissue or clean towels) to help retain its shape.
• Avoid sharp objects or overfilling. While EVA is durable, this helps maintain the clean silhouette.
  

COMMON QUESTIONS

Q: My handles have gone floppy or bent out of shape. What do I do?
A: EVA has thermal memory; it responds to heat. If your handles have softened from sun or heat exposure, stand the bag upright in a cool spot for a few hours and they'll return to their natural shape. To avoid this, don't leave your bag in direct sunlight for extended periods or fold the handles back on themselves.

Q: My bag looks slightly misshapen from shipping - will it fix itself?
A: Yes! EVA is a flexible material that responds well to warmth. A gentle steam or warm hairdryer blast on the inside of the bag helps reset it. Fill it and leave it upright for a day to encourage the shape to bounce back.

Q: The buttons feel stiff - is that normal?
A: Yes. They're designed to hold firmly once secured. Once you've assembled them a couple of times, it becomes second nature.

Q: Can I leave it out in the sun?
A: Yes! Just avoid extreme temperatures for long periods (such as a hot car), which can soften or warp the EVA over time.

Assembling Your Tote

Each MAE SOLLE tote comes with removable handles and buttons.

Step-by-step:

1. Push each twist button through the handle holes so they sit flush.
2. Tighten the back buttons until secure. If they feel loose, twist further until they “catch.”
3. Still loose? Try swapping the backs or gently pressing to align the threads.
4. Occasionally, check your buttons - they should never “pop” off during regular use.

Need extra buttons or help assembling? Just reach out - we’re happy to help.

Made in New Zealand. Built for real life. We're always here if you need us. hello@maesolle.com or @shop.maesolle